Peppard building Supplies

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info@peppardgroup.co.uk

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Peppard invests in IT

Peppard Building Supplies has invested in a new hardware and software IT upgrade to improve its service to customers.

 

The upgrade will see half of the computers in the back office replaced while new software will be uploaded across the network.

 

Peppard Building Supplies associate director Neil Bryant said: “This is a low-impact upgrade, which should mean little disruption, but improve our service. The speed of service desk terminals will be improved, meaning we will have faster access to things like stock levels and past orders.”

 

The investment follows an upgrade to the online customer portal in 2013. The portal, which can be accessed through the Peppard Building Supplies website, allows account holders greater access to their invoices, bills and statements.

 

“We’ve had some great feedback from customers who have found the portal useful,” Neil added. “It means that they can access their accounts at a time that’s convenient for them. If they lose an invoice or want to make a repeat order, the information is accessible 24 hours a day, seven days a week.”

 

To open an account with Peppard Building Supplies call 0118 972 2028 or email claire.fenton@peppardgroup.co.uk .

 

Posted on December 9, 2014 by Claire Savage